
Troubleshooting and Maintenance Manual Page 12
• On the driver for Solaris, automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.
• On the driver for Linux, lpfc_automap is on by default. Change it using the OneCommand
Manager or HBAnyware application.
• On the driver for HP-UX, automap is on by default and automatically assigns SCSI IDs by
world wide port name (WWPN). Three parameters (scan-down, fc-bind and automap)
control how the Emulex driver maps FC devices. Change parameters at the command line.
See the driver user manual for more information.
• The targets are not discovered. Use the OneCommand Manager or HBAnyware application to
determine discovered targets.
• For OneCommand Manager and the HBAnyware application:
• To find the number of targets, click on Discovered Elements in the discovery-
tree.
• To view information specific to an FC target, sort by host name and click on the
target whose information you want to view. The Target Information tab appears.
• For OneCommand Manager only: to view information specific to an iSCSI target, sort by
host name and click on the iSCSI target’s information that you want to view. The Target
Information tab appears.
• The switch is configured incorrectly. The adapter must be in the proper zone to see the target
device.
• The array is configured incorrectly. Check settings in the RAID system security settings.
Verify that the array knows the adapter world wide node name (WWNN).
Out-of-Date Driver Version
These symptoms indicate you may need to update your driver. For more information, see page 1.
• Target devices appear incorrectly in device manager.
• The Emulex driver operated correctly before cluster services were installed, but now that
the server has rebooted, the cluster will not start or there are connection time-outs. Verify
with the software vendor that you have the latest versions of software and that you are running
Emulex drivers and firmware that are qualified for that software.
• Problem with third-party management software. Verify with the software vendor that you
have the latest versions of software and that you are running Emulex drivers and firmware
qualified for that software.
• An operating system error (blue screen) occurs.
• Tape operation problems.
Out-of-Date Firmware Version
Symptoms that indicate you may need to update your firmware. For more information, see page 2.
• The FC link fails to come up or stay up.
• Mailbox time-out errors in the OS event log or the UNIX message file.
• One or more LEDs have stopped flashing.
• The system stops responding.
• The system has lower than expected performance.
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